Thursday, 30 June 2016

Aust Post - U are losers. That is called feed back.


On the Australia Post Facebook page:

It's one thing when customers call you a pack of cunts, and there are hundreds doing it every week....

And the problems persist, and the feed back becomes like 5 complaints in three days...

LOL

Was that a knock at the door?

Noooo it's the couriers climbing over the mountains of junk mail down the street as they make the deliveries.....

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Karen Millward

Aus post u are losers. Paid express post yesterday...letter still not scanned





Australia Post

Hi Karen,
I can see my colleague Cris responded to your post yesterday, please let him or myself know the parcels tracking number, destination postcode and where it was posted from so we can look into it for you....See More


Karen Millward

Already done that, lodged complaint yesterday. As of today it has still not arrived or been scanned. What is really annoying, apart from the fact my son drove all the way to the city yesterday to drop off another copy of letter, is that I now have to wait two weeks for an investigation to get my refund. The POINT is, it didn't arrive next day so my refund should be a given and I shouldn't have to wait.


Jess Weston

Same thing has happened to me, sent Wednesday still showing as being located at local post office


Australia Post

I'd be happy to look into the case for you if you' d like Karen, please let me know your case reference number.
I sincerely apologise for the inconvenience this has caused you.
- Bernie


Sharon Kipping

Same with us karen my mate sent me 2 packages express post been over 2 weeks still havent got it


Australia Post

Hi Sharon,
It's concerning to hear you t two Express Post packages haven't arrived and I hope this hasn't caused you too much inconvenience.
So I can assist with your packages, please let me know the tracking numbers and the to and from postcodes.
I look forward to hearing from you.

- Nathan



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