"Why can't you fucking cunts - just deliver the fucking maiiillll!"
Seriously - no wonder these fucking retards are going out of business.
No customer in their right mind, is ever going to put up with this kind of shit twice.
And these dumb fucks just don't get it....
What a fucking bullshit trip of bad customer service.
On the Facebook page today:
Julia Harley
Now the driver won't even get out of his van to deliver my parcels... even though I've raised the issue repeatedly with AusPost... guess they've never explained the expected level of service to the staff.
Australia Post
That's disappointing to hear Julia!
Do you have a complaint reference number from the past that you can share with me? Has it happened again recently? If yes, please share the tracking number with me. I will be very happy to log an investigation about this. ...See More
Julia Harley
Reference from complaint a month ago 05520814
Tracking number for Tuesday's debacle G831015684
When i got the email on Tues morn that it would be delivered that day i immediately called Startrack and AusPost to confirm we wouldn't have a repeat but they couldn't help and the parcel wasn't delivered, had to be collected.
Priscila your help would be greatly appreciated. Thanks
Australia Post
I've logged an investigation under the reference number 06007435. The Delivery Centre are required to investigate and reply within three business days with the driver involved. If you would like an update, please comment back on Tuesday or our Back Office team will contact you with an outcome within ten business days. I really hope this is last time you have to log a complaint about this.
Priscila
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